Service

The P.A.S. Systems are self-contained units. Other than the items such as flashlight bulbs and batteries, there are no user-serviceable parts inside. If you conclude that your P.A.S. is not functioning correctly, it must be returned to PAS Systems International for service.

Carefully package the instrument in its carrying case (if applicable). Place the case in a suitable shipping box and send to PAS Systems International at the address below. We suggest shipping UPS, Federal Express, or when using parcel post be sure to use a service that will provide tracking if the package is lost. It would also be wise to insure the package for the original purchase price. Please be sure to include a contact name, phone number where you can be reached during regular business hours and the address where you would like the unit returned.

If your unit is out of warranty, you will be notified of estimated service charges before repairs begin.

Service after the sale is our objective and we always strive to provide our customers with prompt, reliable service, usually 24 to 48 hours from receipt.

Ship units for repair to:

PAS Systems International, Inc. 
Attn: Service Department
1616 Princess Anne Street
Fredericksburg, VA 22401

Warranty

PAS Systems International, Inc. provides a one (1) year Warranty from the date of purchase of the instrument, should the product exhibit a manufacturing defect or defect in workmanship. Products showing unusual wear, abuse, alteration, or items dropped or accidentally broken by the customer may not be covered under the Warranty. In addition, the Warranty does not cover the replacement of bulbs or batteries. PAS Systems International will provide one (1) free calibration service during the Warranty period, should such a recalibration be necessary.

Your satisfaction is very important to us.
Thank you! 

Extended Warranty Information Available.